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Toto, we are not in Kansas anymore...

As the 5 year anniversary of our time with the Washington Post nears (August 7, 2011) it is a great time to reflect on the amount of changes that have taken place during the past 60 months. When the adventure started back in 2006 we were responsible for the delivery of the Post and Post only in Luray ,Virginia. We inherited a customer base of just over 400 from the retiring Gary Ward (30+ years) and started to build relationships with many of our home delivery customers. ________________________________________ Fast forwarding to today we now have over 2,000 names in our data base and a delivery area that resembles the size of the state of Rhode Island. Add in the trucking responsibilities to an ever growing list of products (The Korea Times is the latest) and one can see just how overwhelming the job has become. _________________________________________________ The list of products now includes the following: The Washington Post - Page County & Shenandoah County USA Today - Shenan...

TV Books make Sunday April 3RD a long morning.

About 20% of the way in to the process the morning this past Sunday we noticed that some of the inserts for the newspaper were feeling lighter than others. A quick examination showed us that a large number of them were missing the TV Book. ______________________________________ We try our best every week to verify that the package contains the TV Book but this week a "Cover Ad" was sold to the good folks at Mattress Warehouse. This Ad is given the outside cover of the package which in turn blocks our view of the TV Book. ______________________________________ The next eight hours were spent trying to swap out as many of the "Lite" inserts and we were able to correct over 200 of what we think was about 250 to 300. We then posted a message on the office phone about the situation and ordered some replacement books for redelivery on Monday morning. ______________________________________ It is our hope that everyone ended up with their TV Book and that this glitch will ...

Later Sunday Truck forces a shuffling of HD Customers

Once it became obviuos that the Washington Post Sunday truck was going to continue to arrive at our office later and later we knew that we would have to add an additional HD route. The new route will allow us to keep providing the level of Sunday service we strive for here at Crystal Clear Delivery. _____________________________________________ The changes will mean that a number of customers will be receiving their Sunday paper from a different delivery person. This could cause a slight change in the final resting spot of your newspaper. If you notice that your paper is being left in different location or is arriving at a different time you will know now why. _____________________________________________ One of the areas that will see a noticable change is Western Strasburg / Back Road area. These customers will go from the end of the Strasburg route to the start of the newest route. This would change the ETA as much as 2 hours earlier.

Where have my funny papers gone ?

With all of the changes to the Sunday newspapers we have received a number of calls asking why weren't the comics inside the plastic? The funny thing for us is we were always calling the "plastic" the Comics. The funny papers are now located inside the paper but outside of the wrap. We just need to call the plastic by another name... Maybe the guts ?

Adjustments to Our Sunday finishing times...

For those of you that are early risers, even on Sunday morning, might have noticed your Sunday newspaper arriving just a little later. While we have proudly been able to keep the finishing times inside the Post deadline the 8 routes are finishing later due to a permanent change in the arrival time of our truck. ____________________________________ We now receive our papers roughly 45 minutes later each week and to most the change would not be noticeable but for the early risers that are at the end of the routes will see a slight difference in delivery time. If you have any questions about this I welcome you to drop a line or call.

New Additions to the CCD Family !

While we hope that there was no noticable change in our delivery on those days we are proud to announce that two babies were added to the Family that is Crystal Clear Delivery during the month of January! Two proud papas welcomed Christopher Noah (1/3/11) and Robert Jackson (1/17/11) to their families and in both cases Dad was able to be there in plenty of time for the big moment!

"Inside" the Sunday Package

On Thursday of each week the Washington Post sends us 2,500 pre -packs for the newspaper that Sunday. There are a number of names for the advance part of the paper such as "Comics", "Guts" or "Inserts. ________________________________________ Two of the main ingredients that come in the package are the Washington Post magazine and the weekly Television Guide. Others would argue that the Funny Papers and the sales ads are of equal importance but most go in search of the TV Book and the Magazine. ________________________________________ The inserts are put together each week in Springfield and then trucked to us. 99 times out of 100 they are complete but there is the rare occasion that one of the items comes up missing. We encourage to call our office (540)-743-4660 if you are missing either item and we will get one sent back out during our Monday morning delivery hours. ________________________________________ Once or twice a calender year the Post will h...