Friday, July 15, 2011

Toto, we are not in Kansas anymore...

As the 5 year anniversary of our time with the Washington Post nears (August 7, 2011) it is a great time to reflect on the amount of changes that have taken place during the past 60 months.
When the adventure started back in 2006 we were responsible for the delivery of the Post and Post only in Luray,Virginia. We inherited a customer base of just over 400 from the retiring Gary Ward (30+ years) and started to build relationships with many of our home delivery customers.
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Fast forwarding to today we now have over 2,000 names in our data base and a delivery area that resembles the size of the state of Rhode Island. Add in the trucking responsibilities to an ever growing list of products (The Korea Times is the latest) and one can see just how overwhelming the job has become.
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The list of products now includes the following:
The Washington Post - Page County & Shenandoah County
USA Today - Shenandoah County
Sports Specials & USA Special Editions - Shenandoah County
Sports Weekly - Shenandoah County
Korea Times - Shenandoah County
Capitol Business - Page County & Shenandoah County
Financial Times - Page County & Shenandoah County
Businessweek Magazine - Northern Shenandoah County
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We here at Crystal Clear Delivery continue to provide the level of service that our customers have grown to expect from us. This is and has always been our goal - to put the customer back in "customer service".